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Reach SKY Customer Service via Text on Your Mobile

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With life becoming more fast-paced, people nowadays require services to be on-the-go and respond quickly. To meet with people’s evolving lives, the leading digital cable TV and high-speed internet service provider in the country has launched a new customer service experience fit for an increasingly connected Philippines.

 SKY subscribers now have a new way to send inquiries and request for assistance when they need it. The ever helpful SKY customer service team can now be reached via text messaging on all mobile networks. SKYcable, SKYbroadband, and Destiny Cable subscribers can simply text any concern about their subscription experience to this number – 23662. No special keyword is required. Those in need of assistance can simply send a text message and a customer service representative is guaranteed to reply within 2 hours. Texts to the hotline are free.

Subscribers can also directly call the 24-hour customer service hotlines at 381-0000 for Metro Manila, CAMANAVA, and Rizal; 484-4701 for Cavite; 534-1555 for Calamba and Binan, Laguna; 520-8560 for San Pedro, Laguna and Carmona, Cavite; 693-5877 for Bulacan; 305-5456 for Davao; 442-4841 for Baguio; 432-0051 for Bacolod; 300-1210 for Iloilo; 225-1010 for Dumaguete; and 301-3134 for Gen. Santos City. The customer service team can also be reached via email using the following addresses: skyserves@skycable.com and weserve@destinycable.com.ph. Those who would rather make inquiries via social media can log-on to the following websites: facebook.com/myskycable or facebook.com/destinycableph. They may also try the twitter handles @skyserves or @destinycableph.

A bigger, brighter world of digital cable TV entertainment and blazing-fast broadband speeds is opened up to subscribers with this new, highly-accessible customer service via text. Subscribers are encouraged to contact SKY anytime they need help with their cable or broadband accounts.

Posted in: Press Release

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